Our Helpdesk

Outsourced Helpdesk & NOC Solutions
- from the leader in the field.

24×7 Helpdesk/NOC responds to your network monitoring issues around the clock

Our Helpdesk / NOC

Reliable Network/Helpdesk Operations Center Team.

DNSnetworks’ Canadian based Helpdesk & Network Operations Center team is not only well trained to manage incidents, but also mentored via continuous review so they become skilled experts in the business. Our systems, securely and seamlessly connect to your infrastructure, providing the most advanced event detection and efficient workflow management. DNSnetworks’ network, server and application monitoring services provide detailed metrics and visibility, allowing our Helpdesk NOC monitoring team to react quickly and troubleshoot effectively.

Our Services

24×7 IT Monitoring Coverage. Reliable Helpdesk/NOC Operations

Our goal is 100% uptime for each client’s technology environment. Our Helpdesk/network operation center uses advanced event detection systems and SLA-specific responses to keep your infrastructure operating. DNSnetworks’ outsourced IT Helpdesk NOC services are thorough and comprehensive  – from initial setup to 24×7 support to post-event analysis and reports.

Technologies Supported

Connectivity, Colocation, Datacenters, Security.

From optical fibre to wireless to data centers to applications, DNSnetworks monitors and supports a range of technologies. We understand your specific infrastructure needs and implement the right Helpdesk model and support solution.

Markets Served

Broad Experience

DNSnetworks serves infrastructure providers – network, cloud, application – and enterprise businesses across a variety of industries. Common to all is the need for reliable coverage and the most effective use of resources. Our Helpdesk facilities and network monitoring support team are Canadian-based, but we service clients globally. From outsourced monitoring and technical support to set up office networks and maintenance for clients, DNSnetworks has deep expertise in Helpdesk and business IT operations.

The DNSnetworks Helpdesk
that’s simple and powerful.

Trust your helpdesk IT Service provider. We are here to build a relationship for long term business success.